Example: Bug process
- Example of bug process with actors AUTOR, QA, PO, DEV and states (e.g. for workflow in Jira)
Info
Business "PO", Development "DEV" and Quality Assurance "QA" should be understood as roles, not necessarily different persons at all times.
flowchart TD
start([Start])
create["AUTOR: Create bug ticket<br/>(mandatory fields)"]:::author
sanity["QA: SANITY CHECK"]:::qa
clarity{"Specification and<br/>priority clear?"}:::decision
spec["PO: Check specification"]:::po
specType{"Specification..."}:::decision
value["PO: Evaluate value"]:::po
cost["DEV: Evaluate cost"]:::dev
economic{"Economic?"}:::decision
priority["PO: Prioritization"]:::po
notEconomic["CLOSED: not economic"]:::closed
notBug["CLOSED: not bug"]:::closed
improvement["QA: Assign bug to PO<br/>Tag Improvement"]:::qa
closeImprovement["CLOSED: Improvement"]:::closed
accepted["ACCEPTED"]:::state
assignment["QA: Team assignment"]:::qa
assignmentOk{"Assignment practical?"}:::decision
development["DEV: DEVELOPMENT<br/>and PEER REVIEW"]:::dev
staging["DEV: Deploy to staging"]:::dev
acceptance["AUTOR: ACCEPTANCE"]:::author
retest["AUTOR: Bug re-test"]:::author
regression["QA: Regression testing"]:::qa
testSuccess{"Test success?"}:::decision
environment{"Bug environment?"}:::decision
updateTests["QA: Update testcases"]:::qa
prodDeploy["DEV: Prod deploy + checks"]:::dev
done["CLOSED: Done"]:::closed
start --> create --> sanity --> clarity
clarity -->|Yes| accepted
clarity -->|Uncertainties| spec --> specType
specType -->|Violated: Bug| value
specType -->|Violated: Bug| cost
value --> economic
cost --> economic
economic -->|Yes| priority --> accepted
economic -->|No| notEconomic
specType -->|Fulfilled: not bug| notBug
specType -->|New: Story| improvement --> closeImprovement
accepted --> assignment --> assignmentOk
assignmentOk -->|Wrong or impractical| assignment
assignmentOk -->|Analysis complete| development --> staging --> acceptance
acceptance --> retest --> testSuccess
acceptance --> regression --> testSuccess
testSuccess -->|Fail| development
testSuccess -->|Success| environment
environment -->|Prod| updateTests --> done
environment -->|Prod| prodDeploy --> done
environment -->|Staging| done
classDef author fill:#ffb6c1,stroke:#333,color:#111;
classDef qa fill:#90ee90,stroke:#333,color:#111;
classDef po fill:#add8e6,stroke:#333,color:#111;
classDef dev fill:#ffa500,stroke:#333,color:#111;
classDef state fill:#f5f5f5,stroke:#333,color:#111;
classDef closed fill:#f8d7da,stroke:#842029,color:#111;
classDef decision fill:#fff3cd,stroke:#664d03,color:#111;